**Announcements**

None

Other Information:

If you need general Connect Web site assistance click here.

Received an error message?
Please DO NOT submit a bug if you receive an error message - instead click here to report the error.

General Web Site Help

In this section you will find help with your Connect profile (your registered account), information on where to go for released product support and public beta information.

Management of Your Connect Profile

I would like to be removed from a program or Microsoft Connect.

If you would like to be removed from a program you are participating in, you can click on End Participation from the Your Dashboard page.

and select Remove Me. Please note that this action will remove you from all programs you are participating in and your registration on Microsoft Connect. Please confirm in your request that you would like to be removed from all programs as well as your registration from Microsoft Connect.

I would like to participate in other Connect programs.

If you would like to participate in other Connect programs, go to Your Profile page and select the "Yes" radio button to the question displayed below.

How can I update my personal information on Microsoft Connect?

To update your personal information or preferences, please log onto http://connect.microsoft.com and go to Your Profile located at the top of the home page. 

·         Go to http://connect.microsoft.com

·         Select Your Profile in the upper right hand corner

·         Sign in using your Windows LiveID

If you update your contact email address, you will receive a confirmation email to that address.  You will need to click on the link to complete the update.

I need to change my Microsoft Connect Display Name.

Follow the steps below to change your display name:

·                     Click on Your Profile located at the top of the page

·                     Sign in using your Windows LiveID (if you are not already signed in)

·                     Click Continue at the bottom of the screen

·                     Enter a new Display Name

·                     Click Continue

What do the contact preferences mean?

In the registration process there are three preferences for being contacted.  The first one allows Microsoft to contact you regarding important security, product and event information.  The second one allows third party Microsoft Partners to contact you regarding important security, product and event information.  The third one is the Connect “Opt In” choice which allows other teams at Microsoft to contact you for potential program participation.  Our recommendation is to keep the default settings for these options.

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Public Beta Help on Microsoft.com

How do I get support for my public beta program?

If you have downloaded a public beta from http://www.microsoft.com or a site other than http://connect.microsoft.com, we are unable to offer support.  For assistance please refer to the support available for that product.  Usually your support options can be found in the same place you downloaded the public beta.

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Released Product Help on Microsoft.com

How do I get support for my released Microsoft product?

For issues with released Microsoft software, please go to http://support.microsoft.com or call 1-800-MICROSOFT for assistance.

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